SAY GOODBYE TO ALL YOUR IT & CYBERSECURITY


With our flat-rate IT support solutions, you can have peace of mind knowing that your business is in good hands. No more unexpected IT bills or worrying about downtime, data theft, security breaches, compliance, or long waits to get your IT problems sorted!

We've got you covered!

Tell me more!

Introducing the
Ultimate IT & Cybersecurity
Solution to help you GROW & PROTECT your business


Get your own virtual FULL-TIME IT DEPARTMENT, for a FRACTION OF THE COST. 

You can now focus on the important things that matter to you - your clients!

Here's what is included:

Downtime Protection

Data Loss Protection

Data Breach Protection

Data Theft Protection

Website & Domain Protection

Identity Theft & Social Media Protection

Increased Staff
Efficiency Protection

Unlimited Priority IT Support

Pricing Information


Getting started is quick, easy, and affordable, and we offer a 100% No Risk 3-Month Satisfaction Guarantee. One Business per Support Subscription. All prices include GST. 

STEP 1.

SETUP & ONBOARDING FEE

- One Off -

$1490
  • Detailed IT and cybersecurity assessment to identify your current infrastructure's strengths and vulnerabilities.
  • Customised security strategy development tailored to your business's unique needs and industry requirements.
  • Implementation of over 1,400 latest security policy baselines to reconfigure your network, devices, and cloud services.
  • Seamless data migration to minimise downtime and disruption.
  • Installation and configuration of a latest-generation hardware firewall (valued at $600 - yours to keep after 24 months of service).
  • Application whitelisting controls to prevent unauthorised software installations.
  • Expert staff training to ensure your team stays informed about the latest cybersecurity best practices.
Get Started

STEP 2.

BASE SUPPORT & PROTECTION PLAN

- Includes 1x User - 

$299/month

or

$195/month
and use your existing Microsoft 365 subscription!

  • 1x Microsoft 365 E5 License (Word, Excel, PowerPoint, Access, Publisher, 1TB OneDrive Storage, Teams, 50GB Cloud Exchange) (Valued at $105/month).
  • 180D Unlimited Help Desk & Remote Support (Standard Business Hours) with Priority Support Guarantee
  • 180D Proactive Maintenance, Health Monitoring & System Tune-Up Solution with Downtime Protection Guarantee
  • 180D Managed Cloud Backup Solution with Data Loss Protection Guarantee
  • 180D Advanced File Encryption Security Solution with Data Theft Protection Guarantee
  • 180D Endpoint Protection, Firewall & Advanced System Hardening Solution with Data Breach Protection Guarantee
  • 180D Website Hosting Vulnerability Exploit & Attack Protection (WordPress) Solution with Website Downtime & Breach Free Guarantee
  • 180D Domain Name Theft Protection with Domain Loss Protection Guarantee
  • 180D Secure File & Folder Sharing & Document Tracking Solution
  • 180D Secure Remote Access Solution
  • Microsoft Teams Collaboration Solution (Chat, Video, Files, Tasks, Calendar, Desktop Sharing)
  • 180D Microsoft Teams Advanced Security & Management Solution
  • 180D Email Account Phishing Protection Solution with DKIM, DMARC, SPF Management
  • 180D Supplier Invoice Fraud Protection Management Solution
  • 180D Mobile Device Management & Security Policies
  • 180D Social Media Account Hijack, Vandalism & Theft Protection Solution
  • 180D Guest Wi-Fi Management Solution
  • 180D Cloud Account Protection Solution
  • 180D Managed Password Management Solution
  • 180D Social Engineering & Phishing Protection Solution
  • 180D Backup & Disaster Recovery Solution
  • 180D Business Continuity Plan
  • 180D Recycling Solution with Secure Data Erasure
  • 180D Vendor Support & Pricing Negotiations
  • 180D Cyber Security Awareness Training Course
  • 180D Business Growth Planning & Strategy Implementation
  • Compliance Audits
  • Reduced onsite support rates (Cairns Metro & Atherton Tablelands only)
  • Includes unlimited priority remote support for 1-User (PC or Laptop, Phone & Tablet)

Note:  Computers must meet minimum system requirements outlined in FAQ below.

Includes support for 1x office.  Add additional offices for $66/month.

*** All plans come with a 100% No Risk 3-Month Satisfaction Guarantee. ***

Get Started

STEP 3.

ADDITIONAL USERS OR WORKATIONS

- Per Additional User / Workstation -

$149/month

or

$110/month
and use your existing Microsoft 365 subscription!

  • 1x Microsoft 365 Business Premium License (Word, Excel, PowerPoint, Access, Publisher, 1TB OneDrive Storage, Teams, 50GB Cloud Exchange) (Valued at $38/month).
  • 180D Unlimited HelpDesk & Remote Support (Standard Business Hours) with Priority Support Guarantee
  • 180D Proactive Maintenance, Health Monitoring & System Tune-Up Solution with Downtime Protection Guarantee
  • 180D Managed Cloud Backup Solution with Data Loss Protection Guarantee
  • 180D Advanced File Encryption Security Solution with Data Theft Protection Guarantee
  • 180D Endpoint Protection, Firewall & Advanced System Hardening Solution with Data Breach Protection Guarantee
  • 180D Secure File & Folder Sharing & Document Tracking Solution
  • 180D Secure Remote Access Solution
  • Microsoft Teams Collaboration Solution (Chat, Video, Files, Tasks, Calendar, Desktop Sharing)
  • 180D Email Account Phishing Protection Solution
  • 180D Supplier Invoice Fraud Protection Management Solution
  • 180D Mobile Device Management & Security Policies
  • 180D Cloud Account Protection Solution
  • 180D Managed Password Management Solution
  • 180D Social Engineering & Phishing Protection Solution
  • 180D Backup & Disaster Recovery Solution
  • 180D Recycling Solution with Secure Data Erasure
  • 180D Cyber Security Awareness Training Course
  • Compliance Audits
  • Reduced onsite support rates
  • Includes unlimited priority remote support for 1-User (PC/Laptop, Phone & Tablet)
Get Started

Frequently Asked Questions

Contrary to popular belief, small businesses are not immune to cyberattacks. Hackers view them as easy targets due to their weaker security measures and valuable data. Therefore, small businesses should prioritize cybersecurity to protect themselves from potential threats.

Small businesses often have access to valuable data such as financial information, customer data, and intellectual property that can be just as valuable to hackers as larger corporations. Therefore, it is crucial for small businesses to take cybersecurity seriously and implement effective measures to protect themselves from potential cyber threats.

Not at all! We've made the transition process incredibly smooth for you. Our team takes care of all the migration tasks in the background and ensures the switch happens after-hours to avoid any disruption to your business operations. You can trust us to make the changeover seamless and hassle-free.


To keep the costs as low as possible for you, each staff To provide you with the best support at the lowest possible cost, we require the following for each staff member you'd like to have supported:

1. A PC meeting our minimum specifications, which include:

 - Intel i5 or higher
- 8GB of RAM or higher
- 500GB SSD Hard Drive or higher
- Windows 10 or 11 Professional Edition
- A high-speed NBN Connection with unlimited data.

2. Each workstation must be used for business purposes only.  We are unable to provide support for personal devices, as our priority is to ensure the highest level of security and performance for your business operations. This allows us to concentrate on delivering effective support and solutions tailored to the unique needs of your business.

3. A smartphone or tablet that supports the latest OS, as using outdated devices can increase the risk of system compromise by up to 10 times.

If you are unsure if your PC meets our minimum requirements, don't worry! We're here to help. Just give us a call at 1300 472 435 or email support@180DegreesIT.com to find out more.

Yes, we can!

Although our physical offices are located in Cairns (Head Office), Brisbane, and Adelaide, we proudly support clients from all around the world, including the UK, Japan, PNG, and NZ.

Our remote support capabilities allow us to deliver high-quality IT and cybersecurity services to businesses regardless of their location.

We can also work 

In addition to our IT & Cybersecurity Support Plan, we offer a wide range of services to meet your business and technology needs:

- Business Phone Systems (VoIP)
- Business Grade High-Speed NBN Connections
- Domain Name Registration
- Website Hosting Solutions
- Cloud Migration Services
- Security Camera Solutions
- Public/Guest Wi-Fi Solutions
- Smart Home Automation Solutions
- Off-Grid Point-to-Point Wi-Fi Solutions

Our diverse service offerings allow us to cater to various requirements and help our clients achieve their technology goals.

Absolutely! When you opt for annual billing, you'll receive one full month free as a bonus, making it a more cost-effective choice for your business.

To determine the cost for your team, start with the base support plan at $249, which covers support for your PC. Then, add 2x $149 for each of your staff members' PCs. This way, you'll have complete support for your entire team!

If you wanted to add a second PC for yourself, but don't need an additional M365 licence,

By offering a complete IT and cybersecurity solution in a single, affordable package, our support plan eliminates the need for you to manage multiple vendors and services. This streamlined approach reduces overall costs while ensuring that your business is compliant and protected against various IT threats.

Our support plan includes proactive monitoring, regular software updates, robust network security measures, and employee training to identify and avoid potential threats. By addressing common IT mistakes, we significantly reduce the risk of data breaches and other cybersecurity incidents.

Our dedicated team of IT and cybersecurity experts will be available to assist you with any issues or concerns you may have. We offer unlimited IT support, and our team will work closely with you to ensure your business remains compliant and secure.

Yes, our support plan is designed to grow with your business. As your needs evolve, we'll work with you to adapt the plan and implement additional security measures, ensuring continuous compliance and protection.

We offer a satisfaction guarantee to ensure that our clients are happy with our services. If you're not satisfied with our support plan within the first 90 days, we'll work with you to address any issues or refund your subscription fee. We're confident that our IT & Cybersecurity Support Plan will exceed your expectations and contribute to the success of your business.

Take the first step towards hassle-free IT support - fill out the form below to get started!

CLIENT TESTIMONIAL

I use and have used Kevin for over 13 years to provide us with IT Support.

His advice, support and service has been outstanding. With Kevin and his team managing our IT, I have complete peace of mind knowing that I can:

1. Access the information I need from anywhere.

2. Control who has access to which information and for how long. (Even including when I send a document to a client via e-mail!)

3. Secure and lockdown any devices (When staff are working remotely or if I lose a device, which has happened)

4. Be confident that all my data is actually backed up and is secure. (Previously I thought this was the case and found out later that this was not so!)

5. Work more efficiently and focus on what we are good at and leave the “Geeky, Tech” stuff to Kevin and his team.


Sam Harrop - Business Coach
www.samharrop.com.au

8-Reasons To Choose Us

  • REASON 1:
    We can help you solve all of your current IT problems, issues, and frustrations. With us, you'll get priority help whenever you need it. We'll also monitor your systems to prevent minor issues from turning into bigger, more expensive problems in the future. This will give you peace of mind knowing that your systems are running smoothly and efficiently.
  • REASON 2:
    We can provide you with the latest systems and policies to prevent data loss, downtime, data theft, and data breaches. With our expertise, you can be confident that your business is protected from cyber threats and that your valuable data is secure.
  • REASON 3:
    We can optimise your current systems to make them run faster and more reliably without the need for expensive upgrades or equipment. Our services will increase your staff's productivity and overall business efficiency.
  • REASON 4:
    We can help you identify your most at-risk and underperforming staff and put systems in place to minimise any potential damage they may cause if they leave your company. This will help you protect your business from potential losses and ensure that your staff are working at their full potential.
  • REASON 5:
    We can help you identify and eliminate any unnecessary expenses that may be affecting your business's profits. Our solutions will help you streamline your operations and find cost-effective ways to maximise your profits and grow your business.
  • REASON 6:
    We can help you implement systems that will allow you to grow and scale your business faster. Our guidance and support will help you stay ahead of the competition and achieve your business goals.
  • REASON  7:
    By outsourcing your IT needs to us, you can free up more time to spend with your family and loved ones. We'll take care of your systems, so you can focus on what really matters in life.
  • REASON 8:
    We'll give you peace of mind that your business is safe, secure, and protected from unexpected bills or costly downtime. Our round-the-clock monitoring and support will ensure that your systems are always up and running, minimising any potential disruptions to your business operations.

About Us

Our story began in 1999 when Kevin founded the company with a mission to help businesses grow and protect their operations through innovative and affordable IT solutions. Since then, we've been fortunate enough to serve over 9,000 clients across 63 different industries in Australia.

We understand that technology can be a bit overwhelming at times, so we always aim to provide friendly, personalised support to our clients. Whether you're a small start-up or a large corporation, we're here to help you navigate the world of IT and find the solutions that work best for your unique needs.

When we're not busy helping our clients, you can find us at our horse rescue center on the Atherton Tablelands, where we care for up to 21 horses, two pigs, four dogs, three cats, two sheep, chickens, roosters, and even a snake! We're passionate about animal welfare, and it brings us joy to be able to give these animals a safe and happy home.

At 180 Degrees IT Solutions Pty Ltd, we're not just a faceless corporation – we're a family-owned and operated business that cares deeply about our clients and our community. We'd love to get to know you and learn how we can help your business thrive.

We look forward to our family, helping yours!


Kevin & Beth Clarke

Cairns Based IT Service, Support, & Maintenance Solutions

Address

Service Area:
Cairns, Adelaide, Brisbane, Gold Coast

Phone:  
1300 472 435

Email: support@180DegreesIT.com

Why choose us?
  • Established in 1999.
  • Family owned / operated
  • Support over 9,000 clients
  • Flat Rate
  • Money Back Guarantee
Services
  • IT Support
  • HelpDesk
  • Security Solution
  • Servers & Networking
  • Cloud Services

© Copyright 2023 180 Degrees IT Solutions - All Rights Reserved