FINALLY, YOU CAN NOW SAY GOODBYE TO ALL YOUR IT & CYBER SECURITY


Are you concerned about the effects of data loss, hacking, or other security incidents on your company's operations, reputation, or bottom line?

Are you tired of dealing with frustrating ongoing IT issues that just won't seem to go away?

When you need help, would you like to get it ultra fast, by someone who knows your systems inside and out?

Would you like to boost productivity and streamline your systems to save time and money?

Are you looking to reduce your IT expenses?

If you answered yes to any of these questions, we have great news for you!  We have the perfect solution you've been searching for...

Tell me more

Introducing the
180 Degrees IT Solutions
Ultimate IT & Cyber Security Solution to Help You Grow & Protect Your Business...

We take care of all your IT, so you can focus on the important things that matter to you - your clients

This IT Support Plan is designed for the business owner who wants:

Downtime Protection

Data Loss Protection

Data Breaches Protection

Data Theft Protection

Website & Domain Protection

Identity Fraud & Theft Protection

Staff Productivity Solution 

Unlimited Priority IT Support

Hi, I’m Kevin!

I'm a Small Business
IT & Cyber Security Solutions expert with over 24-years experience.

Are you tired of dealing with frustrating IT problems that seem to never go away? Imagine having all of those issues fixed, and being able to call for priority help whenever you need it - and never worry about the bill because it's all included.

With our IT solutions, you'll have peace of mind knowing that your systems are constantly monitored, so any minor issues are fixed before they turn into bigger, more expensive problems in the future.

But that's not all. With our latest systems and policies, you'll prevent data loss, downtime, data theft, and data breaches, giving you complete peace of mind.

And you won't have to spend a fortune on unnecessary upgrades or equipment you don't need. Our streamlined systems will run faster and more reliably, helping you increase your staff's productivity and reducing any unnecessary expenses that are affecting your profits.

In addition, we'll help you identify who your most at-risk and under-performing staff are, and put systems in place to minimize any damage if they started their own business or went to work for one of your major competitors.

Our solutions will also help you grow and scale your business faster, and give you more quality time with your family instead of being stuck at work.

Most importantly, we'll give you peace of mind that your business is safe, secure, and protected.  We'll help you keep your reputation safe, and your business out of the news.

You can sleep easy at night knowing that you'll never have to worry about getting any huge or unexpected bills.

So why wait?

Let us help you take your business to the next level and enjoy the many benefits that come with it!


Tell me more

Don't go into battle wearing Ned Kelly's suite of armour

While antivirus, firewalls, and backup systems were once effective tools in combating cyber threats, they are no longer enough to protect businesses from the complex and sophisticated attacks of today, and give business owners a false sense of security. 

The Australian Government Recommends the Essential 8.  This is 8-layers of defence as a minimum baseline.

1. Application whitelisting: This involves creating a list of approved software applications that are allowed to run on an organization's systems.

2. Patching applications: This involves keeping all software applications up to date with the latest security patches and updates.

3. Configuring Microsoft Office macro settings: This involves configuring the settings in Microsoft Office to disable macros that may be used to spread malware.

4. User application hardening: This involves configuring user applications such as web browsers and email clients to reduce the risk of exploitation.

5. Restricting administrative privileges: This involves limiting the number of people who have administrative privileges on an organization's systems.

6. Patching operating systems: This involves keeping all operating systems up to date with the latest security patches and updates.

7. Multi-factor authentication: This involves using multiple forms of authentication to verify the identity of users accessing an organization's systems.

8. Daily backups: This involves backing up critical data on a daily basis to prevent data loss in the event of a cyber attack or other disaster.

Our Defence in Depth solution we've spent 24-years fine-tuning includes over 40-layers, which is why we are one of the only companies to have the guarantees we have!

Keep reading

STRAW, STICKS,
BRICKS, or FORTRESS
Having the right level of protection against the following disasters is critical

System & Network
Downtime

System and network downtime can result in the loss of data, productivity, revenue, and customer trust, as well as additional expenses related to system repair and recovery.

Backup
Failure


Backup failure can result in the catastrophic loss of data, leading to additional expenses related to data recovery, loss of business, and costly legal and regulatory issues.

Antivirus Bypass
Attacks


Antivirus bypass attacks can occur through various means, such as phishing scams or changing the code to evade your antivirus software.  It can result in unauthorised access to sensitive data, system downtime, hardware damage, and loss of productivity, legal and regulatory issues.

Ransomware Attacks


Ransomware incidents involve a type of malware that encrypts a victim's data and demands payment in exchange for the decryption key. Ransomware incidents can result in data loss, downtime, damage to hardware, and potentially significant financial losses. Recovery can be time-consuming and costly.

Business Email Fraud


Email fraud, also known as email impersonation or business email compromise, is a type of cybercrime that involves the fraudulent use of email to trick individuals into revealing sensitive information or making financial transactions. BEC scams can result in the loss of money through fraudulent bank transfers and can be difficult to recover, and claim under insurance.  It can cause significant losses for you, and your clients business.

Phishing
Attacks


Phishing incidents involve a type of cyber attack that uses fraudulent emails, texts, or phone calls to trick individuals into revealing sensitive information such as login credentials or credit card information. Phishing incidents can result in unauthorised access to sensitive data,  financial losses, and reputational damage. Recovery can be time-consuming and costly.

Cyber
Extortion


Cyber extortion incidents involve a type of cyber attack where an attacker uses threats or actual attacks to extort money from a victim. Cyber extortion can result in demands for payment in exchange for stolen or sensitive data not released to the public or news.  It can result in significant financial losses and reputational damage.

Hardware
Failure


Critical hardware malfunction can occur due to a variety of reasons, such as wear-and-tear, power surges, or improper maintenance, can result in the loss of data, business downtime, and additional expenses related to hardware repair or replacement.

Software
Errors


Critical software failure can occur due to various reasons such as bugs, glitches, or compatibility issues, and can result in data loss, system downtime, and additional expenses related to data recovery or software repair.

Human
Errors


Human errors or employee mistakes, such as accidental data deletion, misconfigured systems, or forgetting to lock their computers, can result in data loss, system downtime, and additional expenses related to data recovery or system repair.

Data
Leakage


Data leakage can occur when confidential or sensitive data is accidentally or intentionally shared with unauthorized parties, which can result in financial loss, reputational damage, and legal liabilities.

Smart Device (IoT) Attacks


Smart Device device attacks can occur when internet of things (IoT) devices, such as smart printers, lights, fans, or security cameras, are compromised by an attacker. IoT device attacks can result in unauthorised access to sensitive data, system downtime, and additional expenses related to device repair or replacement.

WiFi
Attacks


Wi-Fi attacks can occur when an attacker gains access to your Wi-Fi network and intercepts sensitive data or launches other types of attacks. Wi-Fi attacks can result in financial loss, reputational damage, and legal liabilities.

Social Engineering Attacks


Social engineering incidents involve a type of cyber attack that manipulates individuals into revealing sensitive information or taking certain actions. Social engineering incidents can take many forms, including phishing, pretexting, baiting, and others. Social engineering incidents can result in unauthorised access to sensitive data, financial losses, and reputational damage..

Third-party vendor incidents


Third-party vendor breaches can occur when a company's vendor or supplier experiences a data breach, which can result in the loss of sensitive data, financial loss, and reputational damage.

Cloud
Outages


Cloud outages can occur when a cloud service provider experiences an outage or interruption.  It can result in business downtime and the loss of data.

Natural
Disasters


Natural disaster events can occur unexpectedly and result in the loss of data, hardware damage, and business downtime.

Insider
Threats


Insider threats, such as employees intentionally or unintentionally compromising sensitive data, can result in data loss, reputational damage, and additional expenses related to data recovery or system repair.

Compliance Violations


Regulatory non-compliance incidents can occur when a bookkeeper fails to meet legal or regulatory requirements related to data privacy, security, or other IT-related matters. Regulatory non-compliance incidents can result in legal fines, loss of business, and damage to the bookkeeper's reputation.

Unplanned IT Expenses


IT disasters can result in unexpected expenses related to data recovery, hardware replacement, or additional security & support measures.

Social Media Hijacking & Theft


Social Media Hijacking & Theft results in your social media accounts being accessed by an unauthorised person.  This can lead to business reputation damage, or financial losses to gain them back.

Identity
Theft


Identity theft results in the unauthorised access to sensitive information such as social security numbers, credit card information, or other personal information. This can lead to significant financial losses for both your business and your clients, as well as potential legal liabilities and reputation damage.

Domain
Hijacking


Domain hijacking is a type of cyber attack that involves stealing or redirecting a website's domain name. This can result in lost website traffic and revenue, as well as damage to the company's reputation.

Website Defacement


Website defacement is a type of cyber attack that involves changing the content of a website without authorisation. This can result in damage to the company's reputation, loss of customer trust, and potential legal liabilities.

Support Plan Pricing

Getting started is quick, easy, and affordable, and we offer a 100% No Risk 3-Month Satisfaction Guarantee.  One Business per Support Subscription. All prices include GST.  

STEP 1.

ADD 1x
SETUP & ONBOARDING FEE

- One Off -

$1490
  • Over 1400 of the latest security policy baselines to reconfigure your network, devices, and cloud services
  • Seamless data migration
  • Latest-generation hardware firewall installation and configuration (Valued at $1,200 - yours to keep after 12-months of service).
  • New WiFi network setup with guest hotspot for secure access
  • IoT segmented network setup and configuration
  • Application whitelisting controls for enhanced security
  • Expert staff training to keep your team up to date on best practices.
Get Started

STEP 2.

ADD 1x BASE SUPPORT & PROTECTION PLAN

Includes 1x User (PC/Laptop)

$249/mo or
$2495/Yr
  • 1x Microsoft 365 Business Premium License (Word, Excel, PowerPoint, Access, Publisher, 1TB OneDrive Storage, Teams, 50GB Cloud Exchange) (Valued at $36/month).
  • 180D Unlimited HelpDesk & Remote Support (Standard Business Hours) with Priority Support Guarantee
  • 180D Proactive Maintenance, Health Monitoring & System Tune-Up Solution with Downtime Protection Guarantee
  • 180D Managed Cloud Backup Solution with Data Loss Protection Guarantee
  • 180D Advanced File Encryption Security Solution with Data Theft Protection Guarantee
  • 180D Endpoint Protection, Firewall & Advanced System Hardening Solution with Data Breach Protection Guarantee
  • 180D Employee Monitoring Solution with Increased Productivity Guarantee
  • 180D Website Hosting Vulnerability Exploit & Attack Protection (WordPress) Solution with Website Downtime & Breach Free Guarantee
  • 180D Domain Name Theft Protection with Domain Loss Protection Guarantee
  • 180D Secure File & Folder Sharing & Document Tracking Solution
  • 180D Secure Remote Access Solution
  • Microsoft Teams Collaboration Solution (Chat, Video, Files)
  • 180D Microsoft Teams Advanced Security & Management Solution
  • 180D Email Account Phishing Protection Solution with DKIM, DMARC, SPF Management
  • 180D Supplier Invoice Fraud Protection Management Solution
  • 180D Mobile Device Management & Security Policies
  • 180D Social Media Account Hijack, Vandalism & Theft Protection Solution
  • 180D Guest Wi-Fi Management Solution*
  • 180D Cloud Account Protection Solution
  • 180D Password Management Solution
  • 180D Social Engineering & Phishing Protection Solution
  • 180D Backup & Disaster Recovery Solution
  • 180D Business Continuity Plan
  • 180D Recycling Solution with Secure Data Erasure
  • 180D Vendor Support & Pricing Negotiations
  • 180D Cyber Security Awareness Training Course
  • 180D Business Growth Planning & Strategy Implementation
  • Compliance Audits
  • Reduced onsite support rates
  • Includes unlimited priority remote support for 1-User (PC/Laptop, Phone & Tablet)

Note:  Computers must meet minimum system requirements outlined in FAQ below.

Includes support for 1x site.  Add more sites for $66/month.

*** All plans come with a 100% No Risk 3-Month Satisfaction Guarantee. ***

Get Started

STEP 3.

ADD ADDITIONAL USERS OR WORKATIONS

+1 Additional User

$125/mo or
$1200/Yr
  • Includes full coverage of your annual support plan. (Step 2)
  • 1x Microsoft 365 Business Premium License (Word, Excel, PowerPoint, Access, Publisher, 1TB OneDrive Storage, Teams, 50GB Cloud Exchange) (Valued at $36/month).
  • Includes support for one additional User, or a secondary PC or Laptop
Get Started

FAQ

Frequently Asked Questions

We've made it it super easy for you!  We take care of everything. 

We perform all of the migration in the background, and transition you after-hours to avoid any disruption to you.

To keep the costs as low as possible for you, each staff member you want supported requires the following.  

1.  A PC that meets our minimum specifications.

These include:  
 - Intel i5 or higher
 - 8GB of RAM or higher
 - 500GB SSD Hard Drive or higher
 - Windows 10 or 11 Professional Edition

2. High-speed NBN Connection with Unlimited Data.  

3. Each workstation must be used for business use only.  

4.  A smartphone tablet that supports the latest OS, as using obsolete devices increases the risk of your systems getting compromised by 10x.

If you don't yet have a subscription, unsure if your PC meets our minimum requirements, that's ok, we are happy to help, to finding out just call 1300 472 435 or email support@180DegreesIT.com

We have a physical offices in Cairns (Head Office), Brisbane, and Adelaide, but we support clients all around the world including the UK, Japan, PNG, and NZ.

Yes, it's ultra easy. 

Our primary focus is usability and we support you all the way. The foundation is set up using the very latest in best practices to ensure the highest level of security of your confidential data.

 We provide the following services:

 > Business Phone Systems (VoIP)
 > Business Grade High Speed NBN Connections
 > Domain Name Registration
 > Website Hosting Solutions
 > Cloud Migration Services
 > Security Camera Solutions
 > Public / Guest Wi-Fi Solutions
 > Smart Home Automation Solutions
 > Off-Grid Point-to-Point Wi-Fi Solutions

If you have any questions, we'd be happy to help.

Simply call 0439 035 787 or email
kevin @ 180DegreesIT.com

8-Reasons To Choose Us

  • REASON 1:
    All of your current IT problems, issues and frustrations will be fixed, and you'll be able to call any get priority help if you ever need it.  You'll also get peace-of-mind knowing that your systems are monitored so any minor issues are fixed before they get a chance turn into bigger, more expensive problems in the future!
  • REASON 2:
    You'll get the latest systems and policies put in place that you need that will prevent data loss, downtime, data theft, and data breaches giving you complete peace-of-mind
  • REASON 3:
    All of your current systems run faster and more reliably without spending a fortune on unnecessary upgrades, or equipment that you don't need
  • REASON 4:
    We'll help you streamline your current systems to increase your staff's productivity, and show you who secretly is your most at risk and under-performing staff are and put systems to minimise any damage if they started their own business, or went to work for one of your major competitors
  • REASON 5:
    Help reduce any of those unnecessary expenses that your paying for that you don't need anymore that are affecting your businesses profits
  • REASON 6:
    You will get systems put in place that will help you grow and scale your business faster
  • REASON  7:
    Help put in systems to help you spend more quality time with your family instead of being stuck at work
  • REASON 8:
    Give you peace of mind that your business is safe, secure, and protected so you can sleep easy at night, and you'll never have to worry about getting any huge or unexpected bills

A MESSAGE FROM SAM HARROP

I use and have used Kevin for over 13 years to provide us with IT Support.

His advice, support and service has been outstanding. With Kevin and his team managing our IT, I have complete peace of mind knowing that I can:

1. Access the information I need from anywhere.

2. Control who has access to which information and for how long. (Even including when I send a document to a client via e-mail!)

3. Secure and lockdown any devices (When staff are working remotely or if I lose a device, which has happened)

4. Be confident that all my data is actually backed up and is secure. (Previously I thought this was the case and found out later that this was not so!)

5. Work more efficiently and focus on what we are good at and leave the “Geeky, Tech” stuff to Kevin and his team.


Sam Harrop - Business Coach
www.samharrop.com.au

To get started, fill out the form below.

About Us

180 Degrees IT Solutions Pty Ltd was founded in 1999 by Kevin & Beth Clarke

With offices in Cairns, Brisbane, and Adelaide, we provide support to over 9,000 clients in over 63 different industries.

Our mission:  To help our clients grow and protect their business, by providing an enterprise grade IT solution at an ultra affordable price.

Cairns Based IT Service, Support, & Maintenance Solutions

Address

Service Area:
Cairns, Adelaide, Brisbane, Gold Coast

Phone:  
1300 472 435

Email: support@180DegreesIT.com

Why choose us?
  • Established in 1999.
  • Family owned / operated
  • Support over 9,000 clients
  • Flat Rate
  • Money Back Guarantee
Services
  • IT Support
  • HelpDesk
  • Security Solution
  • Servers & Networking
  • Cloud Services

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